Privacy Policy: We do not share personal information with third parties.
Registration Information: All registrations are processed in the order they are received and will be accepted until the class or camp is full or closed.
Trial Class: A trial class for all classes is open to new students who are interested in possible enrollment during our school year sessions. If the student decides to continue in the class, that fee will be credited towards student’s enrollment tuition. There is one trial class offered per student per session. Trial class is only offered until class is full. Please contact the office to schedule the trial class.
Confirmation: An email confirmation email will contain further information to prepare the student for class. The email address we receive from you will be used for future correspondence.
Class Cancellation: Theatre 360 reserves the right to cancel a class if enrollment is insufficient. In this instance any tuition paid will be refunded in full or can be applied to an alternate class.
Student Policies:
Attendance: Students are expected to attend all scheduled classes on time and ready to work. If you are going to be late or absent, it is very important that you call the office at (626) 577-5922. Also please let the office know of any planned absences in advance. We understand that an absence may be necessary, but a missed class may hold up class progress. It is the student’s and/or parent’s responsibility to obtain any information and material covered during the missed class. Missed classes due to absences are non-refundable.
Make-Up Policy: As a courtesy to our students, we offer the ability to make up a missed class during our school year sessions. Make-Up classes must be completed within the session and do not roll over into future sessions. The make-up does not have to be in the same style of class, but must be age-appropriate. We do not pro-rate, refund, or credit for vacations, sickness, or missed classes. All make-up classes must be completed prior to the last 3 weeks of the session, or with office approval.
Dress: Please wear clothing and shoes that will allow safe and unrestricted movement. Sandals, uggs, or slip-on footwear are not allowed.
Zero-Tolerance: Theatre 360 Performing Arts School and Theatre 360 Productions has a zero tolerance policy for any child or parent behavior that threatens the welfare of the children or staff involved in our organization. While Theatre 360 will try to work with any family to determine a fair resolution, we reserve the right to take disciplinary actions, which could include expulsion from any of Theatre 360’s Programs without warning or refund, against any adult or children who repeatedly disregards Theatre 360’s stated policies or otherwise engages in actions deemed inappropriate by Theatre 360 staff. We reserve the right to refuse service to anyone at the management’s discretion.
Disclosure
It is understood that the parents/guardians of students enrolling in class are obligated and required to inform Theatre 360 at the time of the application of any physical or behavioral problem the child has which has required professional treatment. First and foremost this is a school of theatre. For a successful experience at Theatre 360 complete transparency is mandatory. It is understood that the school may decline to accept such child, or may revoke such acceptance when it is apparent the child or other students may not have a successful experience at the theatre. Theatre 360 cannot be held liable or responsible for any issues that may occur due to non-full disclosure. It is understood that the staff and faculty of Theatre 360 are trained theatre teachers—not therapists or counselors.
Classroom Enrollment Policies:
Advanced Level Courses with Prerequisites: Courses that are noted as “intermediate or advanced” are not open to beginning students. In order to register, a student must successfully complete listed courses to be eligible, or approval from the office prior to enrollment is required. For further information, please call the office at 626.577.5922.
Age Limits: Our class curriculum is built with attention to specific age requirements. Even if there has been previous on-stage experience or involvement in drama classes elsewhere, a student may not register in a class beyond their age limit unless given instructor approval.
Visitors: Parents and friends are not allowed in class. Parents and friends are invited to observe the class showcase on the last day of class.
Last Class Showcase: All session courses culminate in a free showcase for family and friends on the final day/evening of class. An e-mail notification will be sent out prior to the last class as a reminder of the specific day, date, and time of the showcase.
Photography & Video Release: Please be aware that photographs, images, and/or audio-video reproductions may be taken of Theatre 360 Performing Arts School classes and camps. Your participation constitutes your authorization for Theatre 360 Performing Arts School to use your child’s photograph, images, and/or audio-video reproductions and his/her name for purposes related to the mission of Theatre 360 Performing Arts School, including but not limited to marketing and promotion in both print and electronic forms. If you do not want your child’s image used in this way, please contact the office.
Payment Policies:
Cancellations / Refunds: Please be sure to read the specific cancellation policy before you sign up as there are different policies for each program, class, camp, etc.
School Year Classes:
- Should you need to cancel prior to the class starting, please notify us in writing. You will receive a full refund minus a $25 processing fee.
- Should you need to cancel after the first class, please notify us in writing prior to the second class to receive a refund minus a $50 processing fee and minus the class taken. If you would like to request a credit, the class credit will be good for one year and applied to classes not taken.
- There are no refunds or credits after the second class.
Please allow 30 days of processing time for refunds.
- Once a credit is selected it cannot be transferred to a refund.
- Credit given will be minus classes attended.
- Credits cannot be used for anything other than a class, including but not limited to: production fees, private lessons, NY trip fees, tickets or workshops.
- Credits are non-transferable to anyone else.
- Theatre 360 is not responsible for insuring credits are used prior to expirations.
- We do not prorate, refund, or credit for missed classes due to illness, vacations, or personal scheduling conflicts.
For ANY Cancellation: **All requests for refunds or credits must be submitted in writing and emailed to info@theatre360.org.**
Please note: NO REFUNDS OR CREDITS if you auditioned for a production and did not accept your role, get cast, or choose to drop out of the production prior to the performance.
THEATRE 360 CREDIT POLICY:
If you request a credit,
- Credits are good for up to one year from the start date of the class/camp/program.
- Once a credit is selected it cannot be transferred to a refund at any time for any reason.
- Credit given will be minus classes attended.
- Credits cannot be used for anything other than a class or camp session.
- Credits are non-transferable to anyone else, including siblings and relatives.
- Theatre 360 is not responsible for insuring credits are used prior to expiration.
Monthly Payments: Most of our programs – especially classes and camps – have payment plans. You can see options available via our online registration program Sawyer Tools.
Year-Round Financial Assistance Available/Work Study: Need-based tuition assistance is available to families who would not otherwise be able to participate in our program. This is a work study program with families donating a predetermined number of hours after acceptance into program is approved. An application is required, and must be accompanied by your most recent W-2 form or other valid proof of income. Applications are reviewed by a committee, and notification is by mail. Please call (626) 577-5922 for an application.
Year-Round Returned Checks: A $35.00 service charge will be attached to any check returned by the bank due to insufficient funds.